A good portion of your day is spent in the workplace, so knowing how to get along with others will impact your success. Whether in a cubicle or open office environment, sounds, smells, confidentiality issues, personal space, use of common areas, and meeting etiquette all play a role in creating a more enjoyable and productive environment for everyone. While responsibilities may differ, electronic communication is also a part of the workplace, and in today’s world of smart phones, texting and email, where you use (or don't use) these devices can have as much impact as how you use them. Your choice of words and actions, along with your proficiency with the various technological modes of business communication, are a simple and important way for you to distinguish yourself.
Important Note:
Class meets at our eastside location.
-
Class Information
ITEM #:R273TIME:01:00pm - 05:00pm (Tu)DATE:05/08 - 05/08FEE:$89.00LOCATION:CTC 335INSTRUCTOR:Jodi Blackwood -
Instructor: Jodi Blackwood
As a recognized expert in her field, she enjoys working with individuals, organizations, and businesses of all size, helping people enhance their knowledge, skills and self-confidence when it comes to interacting with others. Combining her 25 plus years’ experience in the customer service field with her training and certification from The Protocol School of Washington.
Jodi Blackwood is a Certified Business Etiquette & Protocol Specialist, Customer Service Professional, Speaker, Trainer & Program Leader who believes that etiquette is about polishing your approach, not changing who you are -- and that courtesy, friendliness and respect for others are the cornerstones to distinguishing yourself in the business arena. -
There is no supply list for this class.