Learn to improve working relationships, reduce friction, and motivate your team to achieve positive results. Focus on your abilities and strengths as we discuss the importance of clear communication, interpersonal and relationship building skills, conflict management, and effective ways to provide feedback – everything needed to enhance productivity and help your organization succeed.
Important Note:
Class meets at our downtown location.
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Class Information
ITEM #:R272TIME:09:00am - 01:00pm (Sa)DATE:04/21 - 04/28FEE:$149.00LOCATION:CCE 207INSTRUCTOR:Jodi Blackwood -
Instructor: Jodi Blackwood
As a recognized expert in her field, she enjoys working with individuals, organizations, and businesses of all size, helping people enhance their knowledge, skills and self-confidence when it comes to interacting with others. Combining her 25 plus years’ experience in the customer service field with her training and certification from The Protocol School of Washington.
Jodi Blackwood is a Certified Business Etiquette & Protocol Specialist, Customer Service Professional, Speaker, Trainer & Program Leader who believes that etiquette is about polishing your approach, not changing who you are -- and that courtesy, friendliness and respect for others are the cornerstones to distinguishing yourself in the business arena. -
There is no supply list for this class.